Return to manufacturer Authorization (RMA)
It is now easier than ever to deal with returns with our new online RMA form!
First return with us? Need more information?
Click here to view our RMA guide
In order to start the RMA process, please select one of the forms below.
First return with us? Need more information?
Click here to view our RMA guide
In order to start the RMA process, please select one of the forms below.
RMA form (hardware)
RMA form (disposable devices)
* please note that the online RMA forms are meant for hardware and disposable devices returns. if you need to return e-liquid or STLTH pods, please nous contacter .
* please note that the online RMA forms are meant for hardware and disposable devices returns. if you need to return e-liquid or STLTH pods, please nous contacter .

Question?
Reach our returns team directly.
To install this Web App in your iPhone/iPad press
and then Add to Home Screen.